Privacy Policy

Effective Date: May 19, 2026

1. Who We Are

relief.tools is operated by Neurvana AI, LLC. This site provides educational information about the health insurance appeal process and routes users to Claim Relief Tools at claim.relief.tools for administrative appeal services. Relief.tools does not collect protected health information, execute intake forms, or process payments.

2. What We Collect and Why

Relief.tools collects only basic analytics data to understand how visitors use the site. This includes page views, referral sources, and general device and browser information. This data is aggregated and not linked to any individual.

If you contact us directly by email, we retain that correspondence to respond to your inquiry. We do not add you to any marketing list without your explicit consent.

3. What We Do Not Do

  • We do not collect protected health information on this site.
  • We do not sell your data.
  • We do not share your information with third parties for marketing purposes.
  • We do not use tracking cookies for advertising or retargeting.

4. Links to Claim Relief Tools

This site contains links to claim.relief.tools, which is a separate platform operated by Neurvana AI, LLC under its own privacy policy. When you navigate to claim.relief.tools and begin the intake process, that platform's privacy policy governs the collection and handling of your information, including any protected health information you provide.

5. Data Retention

We retain contact correspondence only as long as necessary to respond to your inquiry. Analytics data is retained in aggregated, non-identifiable form.

6. Regulatory Compliance

We do not collect or process protected health information on this site. For information on how Claim Relief Tools handles PHI, refer to the Claim Relief Tools Privacy Policy at claim.relief.tools.

7. Changes to This Policy

If we make material changes to this policy, we will update the effective date at the top of this page. Continued use of this site following any changes constitutes acceptance of the updated policy.

8. Contact

For privacy questions or concerns, contact us at privacy@relief.tools.