Terms of Service

1. About This Site

relief.tools is operated by Neurvana AI, LLC. This site provides general educational information about the health insurance claims appeal process. It is not a law firm, medical provider, or insurance company. It does not provide legal advice, medical advice, or administrative appeal services.

Administrative appeal services are provided separately through Claim Relief Tools at claim.relief.tools, which operates under its own Terms of Service and Privacy Policy.

2. No Professional Advice

The information on this site is provided for general educational purposes only. Nothing on this site constitutes legal advice, medical advice, financial advice, or a guarantee of any appeal outcome.

Your specific situation may differ materially from the general scenarios described on this site. You are responsible for evaluating whether any information here applies to your circumstances.

3. No Service Relationship

Visiting or using relief.tools does not create a client relationship, representation agreement, or service engagement of any kind between you and Neurvana AI, LLC.

Any service relationship is established solely through the intake process at claim.relief.tools and is governed by the Terms of Service applicable to that platform.

4. Third-Party Links

This site contains links to claim.relief.tools and may contain links to other third-party sites. Neurvana AI, LLC is not responsible for the content, privacy practices, or terms of any third-party site. Navigation to any external site is at your own discretion.

5. Accuracy of Information

We make reasonable efforts to ensure the information on this site is accurate and current. Health insurance regulations, appeal deadlines, and carrier requirements vary by state, plan type, and individual circumstance and may change without notice.

We do not warrant that any information on this site is complete, accurate, or applicable to your specific situation.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Neurvana AI, LLC shall not be liable for any damages arising from your use of or reliance on information provided on this site, including but not limited to missed appeal deadlines, adverse claim outcomes, or decisions made based on general information presented here.

7. Intellectual Property

All content on this site, including text, images, and design, is the property of Neurvana AI, LLC and may not be reproduced or distributed without written permission.

8. Changes to These Terms

We may update these terms at any time. The effective date at the top of this page reflects the current version. Continued use of this site following any update constitutes acceptance of the revised terms.

9. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Suffolk County, New York.

10. Contact

For questions about these terms, contact us at support@relief.tools.